March 2024 · FTA · UAE
FTA Wins 'Innovative Gov' Certificate (GII)
The FTA earned the Global Innovation Institute's Innovative Gov certificate in early 2024, part of a broader positioning as a regional benchmark for tax administration. The practical signal: institutional commitment to process improvement.
The Innovative Gov certification recognised the FTA's systematic approach to taxpayer experience improvements. In the period since, the visible outputs include the EmaraTax platform rollout, the consolidated registration flow across VAT and Corporate Tax, and the public-clarifications cadence the Authority has maintained.
The award itself is a recognition; the underlying programme is the substantive point. Businesses interacting with the FTA in 2026 face a different administrative experience than was the case in 2018 to 2020, and that change traces back to programmes that were certified through awards like this one.
